About Our Brand

Welcome to Gridn, a premier e-commerce platform dedicated to providing highly functional, innovative, and reliable pet lifestyle and interactive products designed for modern domestic pet care. Our digital store interface, accessible via www.Gridn.shop, provides pet owners with direct access to items that promote behavioral engagement, slow feeding, and outdoor activity.

We operate with a core corporate objective: to simplify pet ownership and improve companion animal wellness by replacing conventional, static pet accessories with thoughtfully structured, mechanically assisted operational alternatives. Every item in our curated catalog undergoes strict assessment to ensure it complies with our benchmarks for material resilience and functional utility.

Statutory Corporate Structure & Registry

To guarantee absolute marketplace transparency, consumer protection, and alignment with global trade frameworks, Gridn is structurally owned and legally managed in its entirety by the registered proprietary company entity:

  • Parent Corporate Legal Entity: 1770 BEVERAGES PTY LTD
  • Australian Company Number (ACN): 638 792 444
  • Date of Statutory Commencement: January 30, 2020
  • Authorized Governing Authority: Australian Securities and Investments Commission (ASIC)
  • Registered Physical Headquarters: 2591 Round Hill Rd, Round Hill, QLD, 4677, Australia

Our Operational Core Values

At Gridn, our business infrastructure is anchored upon three fundamental pillars that guide our daily operations, inventory selection, and consumer fulfillment processes:

  • Functional Material Integrity: We prioritize materials such as rigid ABS plastics and flexible, top-rack dishwasher-safe silicone formulations. By avoiding low-grade alternatives, we provide accessories that sustain standard domestic pet wear and exposure.
  • Full Price Transparency: We strictly oppose hidden fees, forced subscription checkouts, or administrative surcharges. The price displayed on our product detail page is the precise, honest value of the item, denominated exclusively in United States Dollars (USD, $).
  • Consumer Trust & Payout Accountability: Cross-border e-commerce demands meticulous consumer protection. We operate in strict compliance with United States retail laws, ensuring our financial transactions are fully backed by a certified 30-Day Free Return Policy and a rapid 10-day refund framework.

Supply Chain & Logistics Infrastructure

To effectively serve pet owners across all 50 states of the United States, Gridn manages a streamlined, modern fulfillment pipeline. Our logistical framework utilizes automated warehouse operations to ensure that order handling is executed swiftly within 1 to 3 business days following your purchase confirmation.

By partnering directly with recognized tier-1 transit operators—including the United States Postal Service (USPS), FedEx, UPS, and DHL—we provide reliable standard free shipping directly to your domestic address within an expected 7 to 13 business days transit window. Every order is fully tracked from the departure hub to the final delivery scan to maintain continuous logistical visibility.

Consumer Care Commitment

We understand that an excellent pet brand is measured by the quality of its ongoing support. Our corporate customer service desk is integrated with advanced customer relationship management frameworks to monitor compliance and resolve inquiries accurately.

Whether you require technical assembly notes for our hydration stations, verification of dimensions for our slow-feeding silicone mats, or assistance with an expedited return, our staff is equipped to assist. We guarantee a human-driven initial response within twenty-four (24) business hours for all formal inquiries logged at our communication hub.

Corporate Communications Channel

For official inquiries, retail assistance, data protection requests, or statutory compliance matters, please reach out to our administrative team directly via the channels provided below:

  • Brand Entity: Gridn
  • Managing Legal Owner: 1770 BEVERAGES PTY LTD
  • Corporate Hotline: +61 (489) 913-328
  • Direct Support Mailbox: care@Gridn.shop
  • Physical Operations Center: 2591 Round Hill Rd, Round Hill, QLD, 4677, Australia